Privacy Policy

Introduction

This Privacy Policy applies to active and registered users ("Users") of Appstack, a service provided by Appstack Technologies, Co. It covers collecting, using, and protecting personal data submitted and processed through our services once users have received at least one postback to their account.

Scope and Application

This policy applies solely to Users who have interacted with Appstack's services by adding the endpoint to their app code and receiving data management services.

1. Information Collection

Types of Data Collected

Email Addresses: Used for account setup and ongoing communication.

App Performance Indicators: Collected to provide tailored services and enhance user experience.

Billing Information: Managed by third-party services; Appstack does not process or store payment details.

Method of Collection: Users manually provide most data, except for app performance indicators received automatically from Apple.

2. Use of Information

Purpose: The data collected is primarily used to deliver the services promised by Appstack, tailored to the needs and outcomes expected by the business.

Data Management: Data handling may vary depending on specific cases and user needs.

3. Data Sharing and Disclosure

Third-Party Sharing: Users can share their data through integrations enabled via the Appstack portal; otherwise, data is not shared with third parties.

Legal Compliance: In instances of fraud or legal demands, Appstack commits to maintaining user data confidentiality and will not disclose data unless compelled by law.

4. Data Security

Measures: Adheres to the highest standards of infrastructure security to protect user data.

Breach Notification: In the event of a data breach, affected users will be notified through email or another custom method. Full transparency regarding the breached data will be provided.

5. User Rights

Account Deletion: Users may request to delete their accounts and all associated data by contacting Appstack.

Data Access and Management: Users can access their data but may not modify company server data outside the provided platform functionalities.

6. Data Transfers

International Transfers: Complies with GDPR for users within the EU, ensuring that data transfers adhere to legal standards and are secured.

7. Cookies and Tracking Technologies

Usage: Appstack uses third-party analytics services, such as Google Analytics, to track platform activity and improve service offerings.

Management: Users can manage their preferences and opt-out of tracking through their browser settings.

8. Changes to the Privacy Policy

Updates: Any changes to this policy will be communicated to users via Appstack’s website or through direct communication methods.

9. Contact Information

Queries and Requests: Users with questions or requests regarding their data or this policy should contact support@app-stack.tech.

10. Compliance and Legal Obligations

Compliance: Appstack is committed to complying with applicable data protection laws, including GDPR, ensuring that user data is processed lawfully, fairly, and transparently.

Additional Information

Data Retention: Data is retained for as long as necessary to fulfill the purposes outlined in this policy, or until a user requests account deletion, compliant with legal and regulatory requirements.

User Cooperation: Users are expected to provide accurate and up-to-date information to facilitate the effective delivery of Appstack services.